The Move Better Project (TMBP) is committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit www.themovebetterproject.com, use our services, or engage with us online.
What Information We Collect
We may collect the following personal information:
- Name, email address, shipping and billing details
- Purchase history or preferences
- Device information (e.g., browser, IP address)
- Behavioural data (e.g., pages viewed, time on site)
This information is collected when:
- You make a purchase
- Subscribe to communications
- Engage with our site or social media
- Contact us for support
Cookies and Tracking
We use cookies, pixels, and similar technologies to:
- Enhance your browsing experience
- Understand visitor behaviour
- Measure campaign performance
You can manage cookies through your browser settings. Disabling cookies may impact site functionality.
How We Use Your Information
Your personal information may be used to:
- Fulfil orders and provide customer support
- Communicate updates and product releases (with consent)
- Analyse and improve our services
- Prevent fraud and comply with legal obligations
Disclosure of Information
We do not sell your personal data.
We may share information with:
- Trusted third-party service providers (e.g., payment processors, couriers, web hosting)
- Government or law enforcement if legally required
- Professional advisors (e.g., lawyers, accountants)
- Platforms where you interact with our content (e.g., Shopify, Meta, Klaviyo)
Any third party we engage is required to handle your information securely and only for the purposes we’ve outlined.
Storage and Security
Your personal information is stored on secure servers located in Australia (or other countries with adequate privacy protections). We implement reasonable technical and organisational measures to protect your data.
However, no online system is completely secure. You use our website and services at your own risk.
Your Rights
Under Australian law, you have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To make a request, email us at: customersupport@themovebetterproject
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page. We recommend reviewing it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we manage your data, please contact:
The Move Better Project
Email: customersupport@themovebetterproject.com
