Privacy Policy

Understand what personal information we collect, how it is used, and the steps we take to protect your data.

Table of Contents

The Move Better Project (TMBP) is committed to protecting your privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit www.themovebetterproject.com, use our services, or engage with us online.

What Information We Collect

We may collect the following personal information:

  • Name, email address, shipping and billing details
  • Purchase history or preferences
  • Device information (e.g., browser, IP address)
  • Behavioural data (e.g., pages viewed, time on site)

This information is collected when:

  • You make a purchase
  • Subscribe to communications
  • Engage with our site or social media
  • Contact us for support

Cookies and Tracking

We use cookies, pixels, and similar technologies to:

  • Enhance your browsing experience
  • Understand visitor behaviour
  • Measure campaign performance

You can manage cookies through your browser settings. Disabling cookies may impact site functionality.

How We Use Your Information

Your personal information may be used to:

  • Fulfil orders and provide customer support
  • Communicate updates and product releases (with consent)
  • Analyse and improve our services
  • Prevent fraud and comply with legal obligations

Disclosure of Information

We do not sell your personal data.

We may share information with:

  • Trusted third-party service providers (e.g., payment processors, couriers, web hosting)
  • Government or law enforcement if legally required
  • Professional advisors (e.g., lawyers, accountants)
  • Platforms where you interact with our content (e.g., Shopify, Meta, Klaviyo)

Any third party we engage is required to handle your information securely and only for the purposes we’ve outlined.

Storage and Security

Your personal information is stored on secure servers located in Australia (or other countries with adequate privacy protections). We implement reasonable technical and organisational measures to protect your data.

However, no online system is completely secure. You use our website and services at your own risk.

Your Rights

Under Australian law, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To make a request, email us at: customersupport@themovebetterproject

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page. We recommend reviewing it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we manage your data, please contact:

The Move Better Project
Email: customersupport@themovebetterproject.com

Need more information?

If you need help understanding any part of our shipping, privacy, refund, or terms policies, feel free to reach out.